Privacy Policy

Bicester Heritage, and our affiliates (“Bicester Heritage”, “we”, “us” or “our”) take steps intended to meet privacy principles and requirements with respect to personal information under applicable UK and European privacy legislation. The purpose of this notice is to inform our clients and other individuals we deal with (“you”, “your” or “user”) how we collect, use, disclose and protect your personal information when you use our services, such as browsing this website, downloading our mobile app (Bicester Heritage), or any other application of ours that links to this privacy notice (collectively, the “Services”).

Personal information is information about an identifiable individual, as more particularly described under applicable privacy legislation. This notice applies to our collection, use and disclosure of personal information. This notice does not apply to information about our employees or to information that is not personal information.

At Bicester Heritage, we share your concerns about privacy. Any data processing will primarily be conducted to keep you up to date with information that you may find useful about activities and events at Bicester Heritage. We will obtain your consent to process any of your information for any other reasons. Information is internally anonymised when possible.

By using this site, standard internet log information, known commonly as “cookies”, collect additional information about your navigation on this site, and you can find out more about how we use “cookies” in our “Cookies Statement”. We do not make any attempt to discover your identity by that information.

Personal information we may collect about you

You should know that all personal information collected about you is stored in the UK and is subject to all applicable UK and European laws. Bicester Heritage and its representatives collect personal information in a number of circumstances in the course of its business. Depending on the purpose(s) for which we need to collect it, personal information we collect includes:

  • Information you provide to us with your name, mailing address, e-mail address, telephone number, birth date and other information;
  • Details of other vehicles owned by you;
  • Other information submitted by you. This may include information you have filled out in surveys, polls, questionnaires or similar items; and
  • Such other information we may collect as permitted or required by law.

Use of personal information

Bicester Heritage may need to share or disclose your personal information in order to provide products or services. We may, for example, disclose your personal information to:

Uses and Disclosures Necessary to Fulfill Our Obligations to you:

  • Verifying your identity;
  • Managing, administering, collecting or otherwise enforcing accounts;
  • Maintaining business records for reasonable periods, and generally managing and administering our business;
  • Protecting Bicester Heritage and you against error or fraud;
  • Keeping your information accurate and up-to-date;

Uses for Legitimate Business Purposes.

  • We may also occasionally use your personal information to tell you about our other products or services in which you have expressed an interest or that we believe may be of interest to you. We will obtain your consent before sending you this type of information and you will be given the right to opt out, if you so choose;
  • You can stop receiving promotional updates by using the links provided in the emails.

Uses Necessary for Legal and Regulatory Compliance

  • Regulatory and self-regulatory agencies;
  • Persons requiring information pursuant to a governmental or court order;
  • Otherwise as permitted or required by law.

We may disclose personal information in order to

  • Maintain the regulation of our business;
  • Detect and prevent fraud;
  • Fulfill a transaction that you may have requested;
  • Comply with lawful requests;
  • Conduct research or compile statistics;
  • Market our products to you;
  • Meet governmental, legal, regulatory, industry self-regulatory, insurance, audit, and security requirements, and as otherwise permitted or required by law.

Service providers

Bicester Heritage may transfer personal information to outside agents or service providers (including affiliates of Bicester Heritage acting in this capacity) that perform services on our behalf. Services may include, for example, mailing, printing, billing, marketing, administering and managing our business, information technology and/or data hosting or processing services or similar services, or otherwise for purposes described in this notice.

Assignees or successors of Bicester Heritage or our business or assets may use and disclose your personal information for similar purposes as those described in this notice.

Data transfers

Data transfers outside the EU. In any circumstance where Bicester Heritage considers transferring your personal information outside of the EU for any business purpose, it will comply with all relevant UK and EU laws and have valid data transfer mechanisms in place. Bicester Heritage will implement reasonable contractual or other controls to protect your personal information while processed or handled overseas.

Internet privacy and information collected online


Please refer to our “Cookies Statement” to learn more about cookies and how they are used on our site.

Log Files

An IP address is a numerical identifier for a device attached to an IP network. We use IP addresses to analyse trends, administer the site, track user’s movements, and gather broad demographic information for aggregate use. We make no effort to discover your identity through your IP address.


Our web site contains links to other sites. Please be aware that Bicester Heritage is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects non-public personal information. This privacy statement applies solely to information collected by our web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes and for permission-based e-mail promotions and information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, as well as summarising the results of all respondents and reporting on industry statistics, trends, and group opinions.

Public Forums

Our site may make forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Former Clients

Should your relationship with Bicester Heritage end, your information will be retained by Bicester Heritage following its normal and lawful business record retention policy. Different categories of information will be kept for different lengths of time. The time depends on factors such as legal requirements and statutes of limitation. Information that no longer serves a legal necessity or lawful business use will by anonymised or deleted. Your information will remain protected as long as it is retained, consistent with the privacy practices in this notice.

Your data rights

The Right to Be Informed

Bicester Heritage is committed to keeping you informed in a clear and transparent manner regarding the use, collection, and disclosure of your personal information. We will endeavor to inform you at the time we collect any information why we collect that information and how it will be handled. If your questions or concerns are not addressed in this privacy policy please contact us at the number or address below.

The Right of Access and Correction

You have the right to access and correct or complete any of your personal information that we may have of yours. This includes a confirmation that your data is being processed or any other supplementary information. You can access your information at the number and address below. We may take reasonable steps to verify your identity before granting access or making corrections. We will do this free of charge. However, and we may charge a statutory administration fee if the request is burdensome.

The Right of Erasure

You have the right to “be forgotten.” You can have your personal information deleted from our system subject to certain limitations. These limitations include when your personal information is necessary to fulfill our contractual obligations to you or under a legal requirement such as defense of legal claims. Please contact us at the information provided below for more information.

The Right to Restrict Processing

If you believe that we are processing your data incorrectly, inaccurately, unlawfully, or otherwise improperly, you may restrict our processing of your personal data. You may restrict or opt-out of processing at any time. Please contact us at the information provided below for more information.

The Right to Data Portability

You have the right to a machine-readable copy of your personal information. We can provide this directly to you or to whomever you direct us to.

The Right to Object

You have the right to object to processing of your personal information, including any automatic decision making processes. We will evaluate your objections based on your specific situation. Please contact us to discuss or exercise this right.

Contact us

Bicester Heritage may establish and maintain a file of your personal information for the purposes described above, which will be accessible at:

Bicester Heritage Limited
Attn: Data Controller
Building 123, The Station Armoury
Bicester Heritage
Buckingham Road
Oxon, OX26 5HA.

If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above, e-mail us or telephone us +44 (0)1869 327 928.

Privacy notice changes

This notice may be revised from time to time. If we intend to use or disclose Personal Information for purposes materially different than those described in this notice, we will notify affected individuals, if necessary, including by revising this notice. If you are concerned about how your personal information is used, you should contact us as described above. We urge you to review this online notice frequently to obtain the current version.